House Keeping Attendant (Manual)

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    • Practice Personal grooming/ hygiene Manually clean
      floor, wash-and rest-room.
    • Exhibit Appropriate etiquette and conduct. Manually
      clean furniture and surfaces Effectively.
    • Communicate-verbal/non-verbal.
    • Collect and dispose waste properly.
    • Identify and avoid Work hazards and practice safety
      Report, record and prepare documentation.

    • Undertake data entry services.
    • Manage their work to meet requirements.
    • Maintain a healthy, safe and secure working environment.

    • Attend/make customer calls.
    • Understand Call Center specific concepts.
    • Resolving customer query, request, and complaint.
    • Provide information regarding products and services to the customer.
    • Handle and resolve customer’s complaints/ requests.
    • Capture/ take notes of customer interaction in the Customer Relationship Management (CRM) tool/software Monitor and manage key performance through reports and review.
    • Develop customer relationship Develop soft skills and professional skills Understand technical skills (CRM
      software) Learn the concept of proactive selling Understand Interview and its related FAQ’s.

    • Prepare for housekeeping operations Waste disposal.
    • Provide janitorial service Effective communication.
    • Provide janitorial service Effective communication.
    • Cleaning furniture, fittings and vertical surfaces.
    • Proper etiquette and conduct Bed making Health,hygiene and safety.

    • Understand the tour packaging requirements of the customers.
    • Plan itinerary as per customer’s requirement.
    • Arrange and monitor tour package Maintain IPR of the customers.
    • Exhibit Proper etiquette and conduct Follow age and gender sensitive practices.
    • Follow Health, hygiene and safety practices in the industry.
    • Effectively communicate with Guests and Colleagues.

    • Carry out the role of ICT Technician which involves.
    • Maintain ICT Nodes/ installations 24x7 (NodeB/eNodeB, IP, TDM Tx Equipment, IP and Packet Core
      Switch, Cloud and Data Center Equipment).
    • Maintaining basic site hygiene, site management,
      change management Undertake L1 repairs for the
      installed equipment at site Carry out specified
      corrective and preventive maintenance.
    • Knowledge on various reports and logs to be maintained.
    • Knowledge on reporting and escalation procedures Carry out effective site supervision and equipment fault
    • Health and safety at site Compliance to the company

    • A citizen of India.
    • Disability over 40% (A person with benchmark disability as defined under Section 2(r) of the Rights of
      Persons with Disabilities Act, 2016 in respect of specified disabilities indicated in the Schedule of the
      said Act as certified by a competent certifying authority).
    • Age : Not less than 15 years and not more than 59 years of age on the last date of receipt of application
      for the course.
    • The applicant should not have undergone any otherskill training course in the same trade sponsored by
      Govt. of India during the period of two years prior tothe last date of receipt of application for the course
      applied for.